Sales & customer acquisition
Use AI to organize inquiry details, prepare proposal drafts and support timely follow-up.
AI implementation for growing businesses
Put AI to work on the bottlenecks holding your business back.
Grove helps growing businesses improve the work that limits their capacity and performance. We connect your business knowledge, people and existing tools into practical AI systems, then keep improving how those systems perform.
Based in Greater Lansing. On-site across Mid-Michigan and remote anywhere.
How Grove helps
Turn your team’s knowledge into practical AI systems.
Your experienced people know how to handle exceptions, make decisions and get work done. When every next step depends on their availability, growth adds pressure.
Grove helps put that knowledge to work across your team, with AI that prepares information, supports decisions and keeps work moving.
Give critical people more capacity.
Reduce recurring research, preparation and follow-up so your team has more time for customers and decisions.
Make handoffs clearer.
Carry the requirements, commitments and next steps from one team to the next.
Get more from your existing tools.
Connect the information people need and add new capabilities where they improve the work.
BUILT AROUND YOUR BUSINESS
Business knowledgeYour peopleExisting tools
Practical AI systems
Prepare information. Support decisions.
Coordinate the next step.
More capacityBetter qualityLess friction
Implement. Measure. Improve.
Where AI can help your business
Start where better work would make the biggest difference.
A critical role, a team or a process that crosses the business. These are examples of opportunities we can assess together.
Operations & delivery
Use AI to prepare handoffs, flag missing information and surface exceptions for your team.
Customer service
Use AI to find relevant answers and prepare responses, with clear rules for routing issues to your team.
People & onboarding
Help people find answers in your internal knowledge and navigate onboarding with AI support.
Finance & administration
Use AI to extract document details and prepare reporting inputs for your team to check.
Management & coordination
Use AI to summarize operating information, capture decisions and surface commitments that need attention.
Explore one example: inquiry to delivery
One opportunity. A connected improvement.
Here is how an AI system could help a team prepare a proposal and carry the agreed work into delivery. The same approach starts with the actual work, information and decisions in any business area.
We confirm feasibility, responsibilities and scope before recommending what to build.
One connected flow.
Inquiry to delivery, with the right people in control.
- 01 / INQUIRY
Understand the request.
Bring together customer history and requirements.
- 02 / PROPOSAL
Prepare the draft.
Use approved services, pricing guidance and relevant examples.
- 03 / REQUIRES REVIEW
Check the commitments.
A responsible person reviews scope, price and exceptions.
- 04 / CUSTOMER ACCEPTS
Give delivery the full picture.
Transfer the agreed scope, responsibilities and next steps.
MEASURE THE IMPROVEMENT
Turnaround · Preparation time · Rework · Handoff completeness
The Leverage Engine
Start with one valuable AI improvement. Build from there.
We call our method the Leverage Engine. It runs in four stages: Discover, Blueprint, Build and Grow. We find the bottleneck that costs you the most, plan the fix, build it in your tools and keep it working. Then we pick the next one.
01Discover
Find the bottleneck worth fixing.
On a free call we look at your goals, how you will measure success, your most expensive work today and the work you wish you had time for. We put a dollar value on each workflow and pick the top bottleneck.
What you getA ranked list of workflows with a dollar value on each, and the one to start with.
Free.
Book a free Discover call
02Blueprint
Know exactly what to build.
We interview the people who do the work, map how it runs today, check your tools and limits, and decide where judgment stays with your team. You see a first version, tell us what to change and get the final plan.
What you getA current state map, requirements, a recommended design and a Build plan.
Teams Blueprint, two weeks.
Explore Blueprint
03Build
Put the system to work.
We build it, meet with your software partners on setup, walk your team through what changes, pilot it and then roll it out.
What you getExplore BuildA working system tested on real work, with your team using it.
04Grow
Keep it working and find the next one.
We monitor, tune and improve what is live, then pick the next bottleneck.
What you getExplore GrowOngoing support, performance reviews and planned improvement work. Bigger additions go through a new Blueprint.
Two ways to work with us.
Leverage Engine for Teams. For companies and teams. Your people lose hours to quotes, scheduling and follow-ups. We hand that work to AI one workflow at a time, each priced on its own.
See Leverage Engine for TeamsLeverage Engine for Personal. For owner-operators, fractional executives and small practices. Every decision lands on you. We set up an AI assistant around your week, starting with up to three workflows.
See Leverage Engine for PersonalWorking together
AI that fits your business.
Measured in real work.
Your team helps define good work.
We test against examples your people recognize, including the situations that need judgment.
Clear ownership and control.
We agree who owns the process, what the system can access and which actions need review. You own your accounts and your assistant seats.
Visible performance and cost.
We track useful work, quality and operating costs so you can decide what to improve next.
Growing demand should not mean everything runs through the same few people.
Grove works with businesses where recurring work consumes too much time, information gets lost between teams or progress depends on a few key people.
We start with a defined opportunity, an internal owner and access to the people and systems involved. The first improvement can support one critical role or a whole team.
A few practical questions
A clear place to start.
Start with the work you want to improve. We will help you determine what is worth building and what it will take.
Can Grove work with our team in person?
Yes. Grove is Michigan-based and offers on-site AI assessment and implementation work across Michigan, including Lansing, Grand Rapids and Ann Arbor. We can also collaborate remotely. We agree the delivery format with you once we understand the work.
Do we need to know which AI tools to use?
No. Start with the work you want to improve. We compare your existing software, conventional automation and AI, then recommend an approach based on usefulness, reliability, cost and maintainability.
Can we start with one person or an AI assistant?
Yes. That is what Leverage Engine for Personal is for. We set up an AI assistant around your week, starting with up to three workflows. You own the assistant subscription and invite us in as admin.
What does a Blueprint include, and what do you need from us?
We start with the top bottleneck from your Discover call. We interview the people involved, map how the work runs today, check your tools and limits and research the options. You see a first version, tell us what to change and get a final plan. We need an internal owner, real examples of the work and time with the people who know it. A recommendation not to build is a valid result.
Will AI act without someone checking it?
We agree the boundaries before implementation. Some tasks can run automatically; others need a responsible person to review or approve them. We define what happens when information is missing or the system encounters an exception.
What happens after implementation?
Grow covers what we have live: monitoring, support and planned improvements. Bigger additions go through a new Blueprint. Every Build includes documentation and handover, so ownership stays clear.
What does it cost?
Discover is free.
Mike RedmerFounder, Grove · Michigan
Work with Grove
Where could AI give your business more capacity?
Founded by Mike Redmer, an operator with experience starting, growing, acquiring and selling service businesses.
Tell us what you are trying to improve and where work slows down. On a free Discover call we will find the bottleneck worth fixing first and tell you whether a Blueprint is the right next step.
Work with Grove on-site at your office in Lansing, Grand Rapids, Ann Arbor or elsewhere in Michigan, or collaborate remotely. We agree on the right mix for your team and scope.
Book a free Discover callA free call with Mike. No preparation required.